Principal UX Designer · OneTrust · Atlanta, GA
Where complex systems
meet clear design.
Principal UX Designer leading AI and enterprise product design. 15+ years across complex systems, healthcare, and global enterprise.
Selected work
OneTrust
AI Platform Strategy
Making enterprise AI feel connected.
A platform strategy for Copilot, agents, orchestration, and governed AI experiences at enterprise scale.
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Copilot
Governance ✓
Workflow
Agent status
3 active · 0 errors
Orchestration
Connected
Compliance
All rules passing
EY
Service Design
Simplifying the employee technology journey.
A three-pillar strategy to reduce friction across device refresh, support, and touchpoints for 400,000+ global employees.
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Scope
400k+ employees
Output
Service blueprint
EY
Research Synthesis
Turning open feedback into actionable insight.
A qualitative research framework for interpreting unstructured employee feedback at global scale.
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Method
Free text clustering
Scale
400k+ employees
NCR Corporation
Benchmarking
Finding friction in everyday retail flows.
A competitive UX audit of self-checkout experiences for Walmart, using heatmaps and task analysis.
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Finding
Animation blocker
Impact
46%→91% success
Pursuant Health
Healthcare UX
Helping people understand their health story.
NCQA-certified health assessment across 5,000 Walmart kiosks reaching 30M+ users annually.
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Scale
30M+ users/yr
Cert
NCQA Certified
Pursuant Health
Accessibility
Making healthcare access more inclusive.
A multi-year WCAG 2.0 and CFR 382 remediation across kiosk and web platforms ensuring equitable access.
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Standard
WCAG 2.0 AA
Duration
3-year initiative
